Mary gober biography
Mary gober biography
Mary gober biography wife...
The Gober Method -- a proven strategy for growth
from Mary Gober International
"Customer service is increasingly being viewed as an area of business operations which can be reinvigorated with profound results" -- Mary Gober, leading authority on service culture development and founder of UK-based Mary Gober International
Holistic approach For the last 26 years, Mary Gober has presented her highly-acclaimed Gober Method to thousands of managers and front-line staff around the world, working with them to create an immediate and sustainable step-change in their service and sales culture.
The tangible benefits of this unique and holistic approach to customer service training have been unequivocally proven within call and contact centres and a variety of privately and publicly-owned organisations.
A framework for management, in addition to strengthening customer loyalty, the Gober Method has been proven to consistently boost staff motivation, performance an